Please check whether the power supply of the product is sufficient, and then follow the operation instructions.

Please do not place the product in water or long-term humid environment. If you do not use it for a long time, please charge the product every three months.

We do not collect any private data from our customers.

Please refer to the quick instructions that come with the product, or refer to the APP instructions.

Do not place the probe at high temperatures above 350 degrees.

Yes, please secure it to avoid damage.

Yes, please refer to our manual.

Please do not use in microwave oven, it will cause product damage. But you can use the product in the oven.

No, you can always check the working status of the product on the phone or the screen.

You can refer to our troubleshooting instructions, if you can not solve the problem, please contact us.

There are no restrictions. Please refer to our instructions for specific use or visit our website for help.

Currently, up to six can be supported, and we will continue to update the app.

No, the pressure cooker will block the signal, disconnecting the product.

Theoretically, we support a maximum transmission range of 300 meters, please refer to the product instructions for details.

There are no restrictions, as long as you have the Internet you can use anywhere in the world.

You may have set the wrong reminder, please refer to the instructions for specific use.